Conversational AI Assistant

Conversational AI Assistant

KeynetAI are proud to introduce our state-of-the-art Conversational AI Assistant. Designed to help your business communicate with your customers. Our cutting-edge technology promises more than just a conversation; it delivers a seamless, intelligent, and personalised dialogue that caters to the unique profile and needs of each of your customer.

KeynetAI are proud to introduce our state-of-the-art Conversational AI Assistant. Designed to help your business communicate with your customers. Our cutting-edge technology promises more than just a conversation; it delivers a seamless, intelligent, and personalised dialogue that caters to the unique profile and needs of each of your customer.

Truly Customised

Leverage the untapped potential within your business with our truly customised AI Assistant. Expertly trained on your unique datasets, it transforms vast knowledge bases into a dynamic and effective AI, tailored specifically to your business needs. Propel your customer experience forward by making the most of your valuable internal resources.

Leverage the untapped potential within your business with our truly customised AI Assistant. Expertly trained on your unique datasets, it transforms vast knowledge bases into a dynamic and effective AI, tailored specifically to your business needs. Propel your customer experience forward by making the most of your valuable internal resources.

Personalisation at scale

Provide tailored recommendations and services to customers based on their metadata, past interactions and preferences.

Leverage Knowledge

Tailored from your unique datasets, documents and knowledge bases, we empower your AI assistant to deliver highly relevant, context-aware interactions, significantly enhancing user experience and business outcomes. This can be to your customers on your support portal or to your engineers on site accessing engineering data sheets. The options are endless.

Improved CSAT

Experience a significant boost in customer satisfaction scores with our AI assistant. Its ability to provide prompt, accurate, and personalised responses elevates the overall customer experience, leading to higher CSAT ratings.

Sentiment Analysis

Harness the power of advanced sentiment analysis to not only understand but also appropriately respond to the emotional tone of customer inquiries. This nuanced understanding allows for more empathetic and effective communication, fostering a deeper connection with customers. By analysing the sentiment behind each interaction, our AI assistant can tailor responses to align with the customer’s mood, leading to more satisfying and meaningful exchanges. This capability is key in building trust and enhancing the overall customer experience.

Cost Savings

Reduce overhead costs associated with customer support teams while upholding high-quality service standards. Our AI assistant streamlines operations, minimises the need for extensive human resources, and optimises response efficiency, translating into direct cost savings for your business. This approach not only cuts expenses but also reallocates valuable resources to strategic areas, driving overall business growth and financial health.

Flexible Deployment

Embrace the versatility of our AI assistant with flexible deployment options, be it on the cloud for scalability and ease or on your organisation’s servers for enhanced control and security. This adaptability ensures that our solution aligns perfectly with your internal operations, offering a tailored approach to assist your staff effectively. Our platform is designed to fit seamlessly into your specific business environment, fostering efficiency and operational success.

Regulatory Compliance

Our AI assistant can be configured to strictly adhere to specific regulatory guidelines and privacy standards, ensuring that conversations remain compliant with industry-specific regulations. This adaptability allows for seamless integration into diverse legal frameworks, offering robust data protection and safeguarding sensitive information. By customising compliance measures, we help build trust with your customers and protect your business from legal risks, providing assurance in every interaction.

Custom Integrations

We offer custom integrations with your existing CRM systems, helpdesk software, and various business tools. This flexibility allows for tailored solutions that align perfectly with your unique workflow, ensuring seamless data synchronisation and enhanced operational efficiency. Embrace a solution that fits to your specific technological environment, transforming the way your team interacts and operates.

Proactive Engagement

Empower your AI assistant to not just respond, but also initiate conversations based on customer behavior, offering timely assistance and relevant promotional information. This proactive approach transforms customer interactions by anticipating needs and providing solutions even before they are explicitly expressed. It results in more dynamic, engaging experiences, fostering customer loyalty and opening new opportunities for targeted marketing and support.

Discover Your Custom Solution

Let’s Talk About Your Project

Every business has unique needs, especially when delivering critical data to teams in the field or customers. We recognize these diverse requirements and specialize in crafting customized solutions tailored to your specific challenges. Connect with us to explore the possibilities.